How is personally identifiable information collected?
Customer information is collected during sales transactions primarily through online checkout process and for customers who register at our website.
What personally identifiable information is collected?
In order to provide you the best service, communicate marketing promotions which we believe will be of interest to you, and to administer our business, PackRed may gather the following personal information (except where prohibited by law): salutation, name (first/middle/last), billing and shipping addresses, company name (if applicable), title (if applicable), email address, phone/fax number (if applicable), payment type (credit card, check, cash, etc.), and other information you would provide voluntarily.
How is the collected information used?
PackRed uses your personally identifiable information to provide superior service in the following areas: to process, fulfill and track online orders; to bill your credit card for purchases; to respond to your customer service inquiries or requests; to hold contests, giveaways, drawings and promotions; conduct and administer surveys; to mail marketing/sales material via email or postal mail; to set up commercial accounts; and for other general business purposes to further enhance our business relationship with you.
To enhance your PackRed experience, we may also collect aggregate information as to which pages you visit, search terms used, etc. – in order to measure the effectiveness of our website and identify areas for improvement (product selection, site performance and/or to streamline the purchasing processes).
PackRed will never sell your personal information to third parties or permit third parties to use your personal information for marketing purposes.
PackRed sets a cookie on your computer to record certain information during your online visit (session). No personally identifiable information is stored within this cookie. The benefit to you is the ability to save items added to your Shopping Cart and store them on our server for future reference. These cookies do not gather sensitive information like your name, address, credit card number, etc., if you do not specifically give that information to us voluntarily. If you have given us that information, cookies enable us to recall it (and save you the trouble of entering it all over again) each time you visit our site. Our web server collects the addresses of the web sites that visitors came from before visiting our site, which browser was used to view our site and search terms entered on our site. Without making use of any personally identifiable information, we may track the pages visited to help us understand how customers use our site. This helps us make decisions on how to create a better experience for you in the future.
At your option, if you delete our cookies, you will limit our ability to personalize the site for your next visit. However, deleting a cookie will not prevent you from visiting our site and making purchases.
Who are the third party entities with whom we may share your personally identifiable information?
Third party service providers: PackRed may provide your name, address and email address to reputable organizations that help us to fulfill services to you on our behalf. For example, we may use such third party service providers to authorize credit card transactions, ship packages, schedule and perform product installations, administer service programs, help us maintain records and analyze sales data, augment and improve the accuracy of our customer database and distribute postal and email communications to you with our offers or important information on our behalf. None of these third party service providers are authorized to use your information for any purpose other than to provide the above stated services for which they contract with us to perform.
How do we protect the security of your PackRed order information?
PackRed is concerned about your privacy and the security of your important personal information. We always use industry standard encryption technologies when transferring and receiving any data that you exchange with our site. We employ the same industry-standard Secure Sockets Layer (SSL) technology that is used by major banks and stock brokerage firms to conduct business via the Internet. This encryption procedure “scrambles” the information you send us and makes online transactions extremely safe.
When we transfer and receive certain types of sensitive information, such as financial information, you will be redirected to a secure server and we will notify you, depending on the type of browser you are using, through a pop-up screen or a yellow “padlock” icon displayed in the lower portion of the browser window. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you via this site.
How do we handle information related to children?
This site is not intended or designed to attract children under the age of 18. We do not knowingly or intentionally obtain any personally identifiable information from any person we know to be under the age of 18. Persons under the age of 18 are not permitted to use packred.com for any purpose without the express permission and supervision of their parents or legal guardians.
firstname.lastname@example.org. Please remember to include your postal address, email address and phone number with your correspondence.
Notwithstanding the above policies, we reserve the right to disclose your personal information to appropriate third parties if we are required to do so by law or we believe that such action is necessary: to comply with legal process such as a search warrant, subpoena or court order; to protect against misuse or unauthorized use of our website packred.com; to protect PackRed’s rights and property; or during emergencies, such as when we believe someone’s physical safety is at risk.
In addition, we may also transfer such information in the course of corporate divestitures, mergers, or any dissolution, including, but not limited to, a bankruptcy proceeding.
8141 Technology Drive
Covington, GA 30014